At noon on 27 July 2010, one of Matrix Recovery Service’s highly trained operators received a phone call from a much shaken customer. An Isuzu Truck was stolen in Midrand, Gauteng. The client called in to notify Matrix Recovery Service to which the Matrix Recovery team was immediately dispatched, while a lookout was placed with the Gauteng Flying Squad. The vehicle was positioning in Wynberg, Sandton, and moved to Dube, Soweto. Matrix Recovery Service recovered the vehicle in Dube, Soweto while apprehending one suspect. Matrix Recovery Service then called it a day after handing the vehicle and suspect over to a member of the SAPS.