A Matrix Recovery Service client phoned in on 3 March 2011 at 06:14 to report the hijacking of his Toyota Condor. The hijacking took place outside his house when he was approached by four armed suspects.
The Toyota Condor was hijacked in Elspark, Germiston. Matrix Recovery Service was requested to dispatch at 06:16, while a lookout was placed with the SAPS. The vehicle was positioning in Roodekop and remained in the same area for the remaining of the recovery. Matrix Recovery Service recovered the vehicle at 06:35 in Roodekop and stood down at 07:23 after handing the vehicle over to a member of the SAPS.