A Matrix Recovery Service client phoned in on 13th December 2010 at around 04:56 to report that his father’s Honda Civic had just been hijacked. The Honda was hijacked in Reservoir Hills, Durban.
Matrix Recovery Service immediately dispatched at 04:58, while lookouts were placed with the SAPS. The vehicle was now positioning in Phoenix and moved all the way to Kwa Mashu. Matrix Recovery Service recovered the vehicle at 08:41 in Windermere, Durban and stood down after safely handing the vehicle over to the SAPS.