On 28 October 2010, a Matrix Recovery Service client was returning home from work- as he had done so many times before. However, this time, as he turned into his yard in Pinetown Durban, two men with guns snuck in behind him. The men held him and his wife up, while they ransacked their house and then sped off in his VW Golf 6.
Once it was safe to do so, he immediately called Matrix Recovery Service to report the theft. Matrix Recovery Service agents were dispatched immediately, while a lookout was placed with the SAPS.
The vehicle was positioning in Nagina, Marian Hill and remained in the same area for the remaining of the recovery. Matrix Recovery Service recovered the vehicle at 21:32 in Nagina, Marian Hill and stood down after handing the vehicle over to a member of the SAPS.