A Matrix Recovery Service client phoned in on 9 February at around 16:45. His Volvo XC60 had been at the panel beater for some repairs when he was informed by a Volvo tech, who went to inspect the vehicle that it was not there. On investigation, the vehicle had been stolen with the keys.
Matrix Recovery Service was requested to dispatch at 16:26, while lookouts were placed with the SAPS.
The vehicle was positioning in Alexandra, Sandton and moved to Highlands North. Matrix Recovery Service recovered the vehicle at 17:07 in Balfour Park, Highlands North. Matrix Recovery Service stood down at 20:15 after handing the vehicle over to the client with the SAPS on the scene.